Privacy Policy

We collect information you provide directly and information generated through your use of the platform, including:

• Account data — name, email address, phone number, and login credentials.
• Identity & compliance data — government identification, date of birth, and residency information used for identity verification (KYC) and anti-money-laundering (AML) checks.
• Financial data — bank or payment details, investment amounts, holdings, and payout history.
• Usage data — device, browser, IP address, and interactions with the platform.

We use your information to:

• Create and administer your investor account.
• Process investments, distribute monthly payouts, and maintain ownership records.
• Verify your identity and comply with legal and regulatory obligations.
• Provide customer support and send service-related communications.
• Detect, prevent, and address fraud or security issues.

We do not sell your personal information. We share it only with:

• Payment processors, banks, and identity-verification providers needed to operate the platform.
• Local property operators and administrators strictly as required to manage assets and distributions.
• Legal, regulatory, or governmental authorities when required by law.

We apply administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as your account is active and as needed to comply with legal, tax, accounting, and regulatory requirements, after which it is securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to request a copy of your data. To exercise these rights, contact us using the details below.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not function correctly if disabled.

Questions about this policy can be directed to privacy@vacayvestor.com. We will respond within a reasonable timeframe.